Billing

Moving your App Store subscription to web billing

A subscription bought in the Sendinvo app covers your whole team, as one on the web does, so nothing makes you move. If you would rather pay Sendinvo on the web, you can move the billing there. You keep the period you have already paid Apple for, and you are never charged for both at once.

Sendinvo is £24.99 a month on the web and in the App Store alike. Your whole team is included.

Why you would

Moving is a choice, not something your team needs

The App Store plan is the whole of Sendinvo: jobs and the Schedule, quotes, invoices, credit notes, reminders, recurring invoices, card and bank payments. It covers everyone you invite, in any role, the same as a subscription on the web.

Some businesses would still rather pay on the web, by a card they manage from the Billing section at sendinvo.com instead of through an Apple Account. If that is you, you can move at any time, and the rest of this page is how.

How it goes

Three steps, and one of them is on your iPhone

1

Start it on the web

Sign in at sendinvo.com, open Profile, and choose Move to web billing in the Billing section. It is on the web only, because the app cannot start it.

2

Add a card

You go through the usual checkout and enter a card. Nothing is charged to it yet: the first payment is set for the day your App Store period ends.

3

Turn off renewal with Apple

This part is yours to do, and it is the one that matters. Apple goes on renewing until you say otherwise, and Sendinvo cannot turn it off for you.

The money

You keep what you have paid for, and you pay it once

The period you have paid Apple for is yours

You have paid Apple up to a date. Sendinvo keeps billing you through Apple until that date, and web billing takes over the day after. Moving early does not shorten it and does not refund it.

Nothing is charged to your card until then

The card you add at checkout is held for the changeover. Its first charge is the day your App Store period ends, so the two never overlap.

Unless you leave Apple renewing

This is the one way to end up paying twice, and it is not something Sendinvo can prevent. Apple renews a subscription until the person who bought it turns renewal off, and only they can do it. Turn it off and you keep the rest of the period you have paid for.

The same goes if your App Store payment has failed. Web billing takes over within the hour, so you can carry on sending invoices, but Apple can keep trying to take that payment for weeks. Turn off renewal and don’t update your payment there. We’ll email you to say so, and again if Apple charges you.

Turning off renewal

Where the setting is on your iPhone

Open Settings, tap your name at the top, then Subscriptions. Choose Sendinvo and tap Cancel Subscription. That stops the next renewal; it does not end the period you are in, and it does not touch your Sendinvo account or your invoices.

You can get there from Sendinvo too: the Billing section on the web links straight to your App Store subscriptions.

If you would rather not move, do nothing. An App Store subscription carries on as it is, and it covers everyone you invite.

Two more things

Worth knowing before you start

Deleting your account does not cancel an App Store subscription

Only the person who bought it can, and Sendinvo has no way to. If you are closing your account, turn off renewal on your iPhone as well.

Your work does not move, because it never left

Billing is the only thing changing. Your jobs, invoices, clients, quotes and settings are the same, on the same account, whichever way you are paying and whichever device you are on.