An invoice comes back from the client: it went to the wrong address, or charged for the full job when you’d agreed half now. Void it and the invoice is cancelled, not deleted. The record and its full audit trail stay put, any reminders on it stop, and a quote you billed it from hands itself back, ready to invoice the job again.
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Find the invoice in your list and open it. Voiding is for an invoice that has already gone to the client. A draft you can delete outright.
Voiding cancels the invoice and keeps it on file, so the job still shows what you sent and when.
Any reminders on the invoice stop straight away, so a cancelled invoice never chases the client for money that isn’t owed.
If you billed the job from an accepted quote, that quote goes back to accepted, ready for a fresh invoice with the figures right.
An invoice that is already with the client is not something to make disappear. Voiding cancels it and keeps what you might need later: the record, the numbering, and the history of what went out and when.
Void cancels a sent invoice and keeps it on file, under its number, with its full audit trail intact. Only a draft can be deleted: once something has gone to the client it stays, so your numbering stays sequential and there is still an answer when they ask about it six months on.
A voided invoice is cancelled, so it shouldn’t still be landing in the client’s inbox. Voiding stops any reminders on it right away, and the record stays in your list rather than disappearing.
If the invoice shouldn’t have gone out at all, say you sent it to the wrong client, void it. If it was right to send but the job moved on, raise a credit note against it instead. Both keep your history intact and your numbering in order. And if the voided invoice began life as a quote, that quote returns to accepted, ready to bill the job again. On a job, a voided invoice drops out of what’s been invoiced, so what’s left to invoice on the job goes back up.
Voiding cancels a sent invoice while keeping the record, its number and its full audit trail. Only a draft can be deleted. Once an invoice has gone to the client it stays on file: when it’s wrong, void it or raise a credit note, so your numbering stays sequential and you can still show what went out.
Yes. Voiding stops any reminders on the invoice, so a cancelled invoice never chases the client for payment. The record stays in your list, kept rather than deleted, with its full audit trail intact.
If you raised the invoice from an accepted quote, voiding hands that quote back to accepted, so you can bill the job again from the price the client agreed. An invoice that wasn’t raised from a quote voids on its own, with nothing to hand back.
Both keep your records clean without deleting anything. Void an invoice when it shouldn’t have gone out at all, so it’s cancelled in full. Raise a credit note when the invoice was right to send but the job moved on, say the client decided against two of the lights. Either way, your numbering stays sequential and the history is preserved.
Void the one that went out wrong, keep the record and the numbering, and bill the job again with the figures right.